In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals, returns, audit and marketing services, ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands and the environment while reducing corporate risk.
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September 17, 2014
Global Challenges of Medical Device Recalls
While the second quarter of 2014 saw the lowest number of medical device recalls tracked since the second quarter of 2012, it’s important to look beyond the numbers to uncover broader emerging trends. In our second quarter Recall Index, it’s evident that there is a trend toward globalization and increased complexity when it comes to medical device recalls.Read More
September 15, 2014
Recall Compliance Protects Consumers
Court mandated recalls are a serious business and improper recall compliance can impact the business on a number of fronts. Going to jail is perhaps an extreme example – but it happens.Read More
September 10, 2014
Auto Recalls Roll On and On...
With this level of activity, it’s evident that the industry must take a critical look at best practices to see if they could improve recall planning and the way in which they are being executed. Traditionally auto makers have handled recalls in-house, but with these levels, new approaches should be considered.Read More