In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals, returns, audit and marketing services, ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands and the environment while reducing corporate risk.
ExpertINSIGHTS BLOG - View All Posts
July 23, 2014
5 Steps Companies Can Take To Address Safety Concerns
By placing emphasis on consumer well being, companies can reduce their risk of a recall crisis, avoid expensive lawsuits and investigations and protect both their reputation and their bottom line.Read More
July 9, 2014
5 Tips to Increase Recall Response Rates
Last week we blogged about combating recall fatigue and noted that many recalled products never get returned or disposed of. There’s no doubt that there’s a huge variance when it comes to response rates.Read More
July 1, 2014
Recall Notification: Combating Recall Fatigue
Consumer recall notification is in everyone’s best interest, and remove product from the marketplace so that it doesn’t cause harm. One way to do this is to describe the risk effectively in the recall announcement.Read More